Terms of Service

By accessing or using the website, you agree to be bound by these Terms. If you do not agree, you may not use the website.

LNJ Media provides website design, development, redesign, and maintenance services for local businesses. Our services may include:

• Custom website design
• Website development
• Website redesign
• Landing pages
• Local business websites
• Website maintenance and updates
• Related digital and consulting services agreed with a client

The specific services, deliverables, timeline, pricing, and other terms for any project are set out in the applicable Client Agreement.

To complete a project, clients are responsible for providing accurate and timely information and materials, which may include:

• Business information, branding, logos, and trademarks
• Text, images, photos, videos, and other content
• Product or service information
• Access to accounts or platforms where relevant, such as hosting, domain, or social media
• Timely feedback and approvals

Clients are responsible for the accuracy of all information they provide and for ensuring that the materials they provide do not infringe the rights of any third party or violate applicable law.

Project scope, deliverables, and revisions are defined in the Client Agreement. Work that falls outside the agreed scope, including additional pages, features, revisions beyond the agreed number, or changes to approved designs, may require additional fees and time.

We will discuss any additional work with you before proceeding where possible.

Fees and payment terms are set out in the applicable Client Agreement or invoice. In general:

• A deposit may be required before work begins
• Payments are due according to the agreed schedule
• Unless otherwise stated in the Client Agreement, deposits are non-refundable once work has begun
• Third-party costs, such as domain registration, hosting, premium plugins, and stock assets, are billed separately and are the client's responsibility
• Late or non-payment may result in delayed or suspended work
• Applicable taxes are added where required by law

Websites we build may rely on third-party services, including:

• Website hosting and platform providers
• Domain registrars
• Email and communications services
• Analytics, fonts, media, and other tools

We are not responsible for outages, pricing changes, discontinued services, or other issues caused by third-party providers that are beyond our reasonable control.

Where we provide ongoing maintenance or management, the scope and frequency of those services are defined in the Client Agreement. Maintenance typically covers updates to text, images, and business information.

Maintenance does not include new features, redesigns, or work outside the agreed scope unless separately agreed.

Client-Owned Materials

You retain ownership of all materials you provide to us, including your logos, trademarks, text, images, and other content. You grant us a limited right to use those materials as needed to design, build, and maintain your website.

LNJ Media Materials

We retain ownership of our pre-existing materials, tools, templates, processes, and reusable components. These are not transferred to you unless agreed in writing.

Project Deliverables

Ownership and licensing of the final website and design work we create for you are determined by the Client Agreement. Unless the Client Agreement states otherwise, you receive a license to use the final deliverables for your business, while the underlying source materials and reusable components remain ours.

Licensed Third-Party Assets

Third-party fonts, images, plugins, code, and other assets used in your project are subject to their own licenses. Those licenses are not transferred to you except as permitted by their terms.

If we register or manage a domain on your behalf, we do so as your agent. You remain responsible for the domain, for any renewal fees, and for ensuring the domain is used in compliance with applicable law and registrar policies.

We are not liable for domain expiration, suspension, or loss caused by non-payment or registrar actions.

We strive to build reliable websites, but no website is guaranteed to be uninterrupted or error-free. Website availability depends on hosting providers, internet connectivity, third-party services, and other factors outside our control.

We are not liable for downtime or issues caused by third-party providers or forces outside our reasonable control.

Clients are responsible for reviewing and approving the final website before launch, including all text, images, links, and business information.

Once a website is approved and launched, the client is responsible for the accuracy and legality of its content. We are not responsible for errors or omissions in content that a client has approved.

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to the website or its systems
• Interfere with the proper functioning of the website
• Introduce viruses, malware, or other harmful material
• Scrape, copy, or collect content from the website for unauthorized commercial use
• Misrepresent your identity or affiliation

The website is provided on an “as is” and “as available” basis. To the extent permitted by law, we do not warrant that the website will be uninterrupted, error-free, or secure.

We do not guarantee specific results from our services, including search rankings, traffic, leads, or revenue. Any projections or examples are estimates only and are not guarantees unless stated in writing in a Client Agreement.

We do not disclaim warranties that cannot lawfully be disclaimed under applicable law.

To the maximum extent permitted by applicable law, LNJ Media will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website or services.

To the maximum extent permitted by law, our total aggregate liability arising from the services is limited to the amount you paid us for the specific services giving rise to the claim.

This limitation does not apply to liability that cannot be limited under applicable law.

To the extent permitted by law, you agree to indemnify and hold LNJ Media harmless from claims, damages, and expenses arising from your unlawful use of the website, your violation of these Terms, materials or content you provide, or your violation of the rights of any third party or applicable law.

We may suspend or terminate access to the website for legitimate reasons, including abuse, security concerns, fraudulent activity, or violations of these Terms.

Termination of website access does not automatically end an existing Client Agreement unless that agreement allows it.

Upon termination, obligations that by their nature should survive, such as payment obligations, intellectual property terms, and limitation of liability, remain in effect.

These Terms are governed by and interpreted under the laws of the State of Washington, without regard to its conflict-of-law principles.

Any dispute arising from these Terms or the website will be resolved in the state or federal courts located in Spokane County, Washington, and you consent to the jurisdiction of those courts, except where otherwise required by applicable law.

We may update these Terms from time to time. The revised version will be posted on this page with a new “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

For questions about these Terms, you may contact us using the information below.